Job Information

Good Samaritan Society Manager, Assisted Living in Ottumwa, Iowa

Join our not-for-profit organization that has provided nearly 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.

Create Your Career With Us!

Facility: GSS IA Ottumwa
Location: Ottumwa, IA
Address: 2035 Chester Ave, Ottumwa, IA 52501, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00

Department Details

M-F, on call 24/7 365. Weekends and holidays if needed.

Expected to drive operations and build census. Needs to be able to change cultures of buildings with a positive attitude.

Job Summary

Oversees and is responsible for all aspects of daily assisted living facility operations. Works to create a supportive community environment in which patients/residents thrive. Ensures that quality care is provided to all patients/residents. Holds staff accountable to meet all mission, vision, and values of the company and follows corporate policies and procedures. Promotes a positive, team approach and a healthy work environment for staff.

Creates, reviews, and implements policies and procedures related to areas under direct control. Completes and assures required documentation and record keeping. Provides tours and explanations of services to potential patients/residents, families, and referrals. Maintains positive relationships with patients/residents, their families, staff, and the community. Maintains privacy and confidentiality of all patients/residents, their records, and tenants' living environment. Handles patient/resident and staff grievances and documents on appropriate forms. Collaborates with various other departments and external organizations.

Responsible for recruitment, retention, supervision, disciplinary action and termination of employees per corporate managerial structure. Assures the staffing coverage of the facility. Assures an adequate and compliant annual staff education plan. Understands and adheres to the corporate Vulnerable Adult and Abuse policy and Patient/Resident Bill of Rights. Demonstrates a sensitivity and aptitude for working with seniors. Demonstrates excellent leadership, judgment, and strategic planning skills. Possesses excellent communication and interpersonal skills. Ability to prioritize and organize work effectively and efficiently. Familiar with social and supportive services within the community. Willingness and ability to be on-call for emergency situatons. Completes other dutes as assigned.


Bachelor’s degree required. Focus in Business Administration, Healthcare Administration, or related healthcare field is

preferred. In lieu of degree, leadership may accept six years of relevant experience.

Prior experience in housing, marketing/sales and occupancy management is preferred. Prior experience working with the senior population is preferred. Maintains up-to-date knowledge of current trends and new developments in the Assisted Living Home Care/Housing field.

Depending on location, current valid driver’s license, and must meet all medical guidelines for Sanford Health Category III drivers. Possesses or work towards obtaining Certified Nursing Assistant (CNA) within six months of hire preferred.


The Good Samaritan Society offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit .

The Good Samaritan Society is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to .

The Good Samaritan Society has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: General Administration
Req Number: R-63510
Featured: No